Here you can find frequently asked questions about Brindys Update software updates system, about Brindys Software applications and other frequent questions about Windows for Brindys Software users. If you cannot find here an answer, please use the technical support form.
? WinRSS specific questions
> Enter the
WinRSS questions section.
? GEDEX specific questions
> Enter the
GEDEX questions section.
? Questions about the order and
payment process using ShareIt!
> Visit
Customer Care Center.
? After clicking "Show available updates" a web error states "The page cannot be found. The page you are looking for might have been
removed, had its name changed, or is temporarily unavailable. Open the main page for d···{bu[example]}"
> Probably you lost or uninstalled the BriTray component, needed to display properly the updates website.
Install Fresh
and
BriTray will be available again in your system.
> If you are using Opera web browser or an old version of Netscape Navigator the updates page will not be available. If you can see next to the Windows clock a flashing bulb called "Notifications" just click it with the right mouse button and select Brindys Update website. If you cannot see the bulb, start any of our applications (GEDEX, BRiRESPA, BRiNOTES,...) and select the "Visit updates website" or "Search newer version" options.
>
If Windows presents the error "Impossible to open. brip1 protocol has no program at the registry" follow the instructions given above to install Fresh.
? My computer never shows the
bulb icon
next to the clock. Why?
> Maybe you
configured the
bulb icon to hide itself. If you used the "Hide bulb icon"
option
follow these steps: if you can see the GEDEX or BRiRESPA icon next to the clock, click one of them with the right mouse button and click "Show bulb". If you cannot see any of them, click
here and afterwards start one of our products.
> Probably you lost or uninstalled the
BriTray
component, needed to display properly the updates website.
Install Fresh and BriTray will be available again in your system.
> Windows XP, NT and 2000 only show the bulb if you open session being an administrator user. If you are not an administrator of the computer, the bulb may dissappear.
? How to remove the bulb icon next to the Windows clock
> Click the bulb icon and the
notifications window will be presented. Click the
Options
button and select Hide bulb.
? How to add a bulb icon to Internet Explorer icons bar
> Right-click the bar, select Customize, and place Brindys Update
at the desired column.
? Some time ago I uninstalled a Brindys Software application, and it continues to appear as installed at the updates website, along with the rest of applications I really have installed.
> This is a feature of the website. We designed it that way to avoid downloading products for which you already have the installer available in your computer. Open the C:\Program Files\Common Files\Brindys\Sxi\ folder and you will find some files with the .SXI extension. Rename any of them to .EXE if you want to install them again without the need to download the product again.
? Some time ago I uninstalled a Brindys Software application, and from time to time the automatic updater ask me if I want to install the newest version. How can I get rid of those windows?
> To avoid definitely the download and install requests of newer versions of our products, click the appropiate link from the list below. It is required the program to be uninstalled for this to work. After clicking, no confirmation will be shown.
BRiRESPA
GEDEX
UnDocs
BriNotes
? What is BriTray program?
> It manages the
notifications window,
icons at the tray bar,
updates installation, Brindys software applications uninstallation (from Control Panel),
link between installed Brindys products, start of
Brindys Update
and launch internet downloads (for
WinRSS).
> If you deleted britray.exe in error, you will need it for the uninstaller to work properly (also WinRSS, GEDEX and BRiRESPA will not work properly without britray.exe).
Install Fresh, and BriTray will be available again.
? What is FRESH for ?
> It is the Brindys Fresh component, which manages Brindys software updates. Allows the internet communications including software download of newer versions and installation without data loses from previous versions.
> Fresh allows the update of freeware, shareware and commercial versions of Brindys Software products. It can be used with modem, ISDN, xDSL and cable, with direct connections and ICS in LAN.
? Hints to accelerate Windows
> Do not place photograps as your Windows desktop. Use a plain colour, or an small picture in mosaic.
> Do not use many programs at a time, do it only if you need to pass information from one to another.
> Avoid execution of huge amounts of programs at Windows start (you can "see" them next to the Windows clock in some cases).
To manage those programs, we recommend Pacman's Portal.
> Free at least 20% of your hard disks (remove obsolete programs, empty browser caches, remove obsolete documents...)
> Defrag your hard disks at least once each month (Start, Programs, Accesories, System tools, Defrag)
> Use frequently anti-spyware and anti-adverts software. We recommend LavaSoft Ad-Aware (we have no relationship with LavaSoft).
> Keep your operating system updated, visit Windows Update frequently.
> Keep your Brindys Software applications updated, visit Brindys Update.
? Did you find your answer?
You may request answers to questions not addressed here via the
technical support feedback form.